Privacy Policy
How Private Rocket Equipments collects, protects, uses, and safeguards your corporate and personal information.
1 Introduction & Scope
Welcome to Private Rocket Equipments ("we", "our", or "us"). We provide commercial, electrical, mechanical, and heavy industrial machinery procurement and engineering services. This Privacy Policy explains our practices regarding the collection, storage, processing, and disclosure of business, contact, billing, and technical information gathered through our online catalog and procurement portal.
2 Information We Collect
We collect several types of information from and about users of our portal, including:
- Company & Business Identifiers: Legal entity name, VAT/Tax ID numbers, industry sector, shipping dock locations, and billing addresses.
- Personal Contact Data: Name, professional email address, office telephone numbers, and job title.
- Procurement & Transaction History: RFQ quotation requests, customized equipment specifications, purchase orders, invoices, and delivery receipts.
- Payment & Financial Records: Payment confirmation proofs, wire transfer references, transaction timestamps, and cryptocurrency payment verifications.
- Technical & Browsing Data: IP address, device telemetry, browser type, operating system, and equipment search preferences.
3 How We Use Your Information
We utilize collected data strictly for lawful commercial purposes, including:
Processing equipment orders, preparing custom engineering bids, arranging freight delivery, and dispatching warranty certificates.
Managing user authentication, preventing fraudulent orders, verifying wire proofs, and securing customer balances.
Providing rapid after-sales engineering advice, equipment manuals, maintenance schematics, and tracking updates.
Complying with international trade laws, export controls, customs documentation, and commercial tax regulations.
4 Data Sharing & Third-Party Processors
We do not sell, rent, or monetize your corporate or personal data.
We only share necessary operational details with trusted partners under strict confidentiality agreements:
- Freight Carriers & Heavy Haulage Providers: Required for scheduled site deliveries, customs clearance, and container tracking.
- Original Equipment Manufacturers (OEMs): For registering manufacturer warranties and specialized engineering commissioning.
- Financial Institutions: To facilitate bank wire validations and merchant settlement verification.
5 Data Retention & Security Safeguards
All customer data is encrypted in transit using industry-standard TLS 1.3 encryption and stored on hardened, firewall-protected database clusters with regular security patching and automated encrypted backups.
We retain account and transaction records for the duration of your business relationship plus any statutory retention periods required by tax and trade authorities (typically 7 years for commercial transactions).
6 Your Privacy Rights
Depending on your jurisdiction (including GDPR, CCPA, and statutory regulations), you have the right to:
- Request access to copies of personal and business data held by us.
- Request correction or rectification of incomplete or inaccurate records.
- Request deletion of non-statutory records or account termination.
- Opt out of non-transactional marketing and promotional communications at any time.
7 Contact Our Privacy Officer
If you have any questions or wish to exercise your data protection rights, please contact our compliance team: